Frequently Asked Questions (FAQ)

1. What products do you sell?

At Crezy Deal, we offer a wide range of products, including:

  • Personal Care & Wellness: Skincare, haircare, and wellness items.
  • Home & Kitchen: Kitchenware, home improvement tools, and accessories.
  • Electronics: Gadgets and electronic accessories. etc.

Please note that while we provide information about our products, we do not make medical or therapeutic claims. Always consult a qualified professional before using any product for health-related purposes.

2. How can I place an order?

To place an order:

  • Browse our website and select the products you wish to purchase.
  • Add items to your cart.
  • Proceed to checkout and provide the necessary shipping information.
  • Choose your preferred payment method and complete the transaction.

Once your order is confirmed, you'll receive an email with your order details.

3. What payment methods do you accept?

We accept a variety of secure payment options:

  • Credit & Debit Cards: Visa, Mastercard
  • Digital Payment Methods: Google Pay, PhonePe, UPI, Paytm
  • Cash on Delivery (COD)

All transactions are processed in Indian Rupees (INR ₹). Please ensure your payment method supports INR transactions.

4. Do you offer international shipping?

Currently, we offer shipping within India only. International shipping is not available at this time.

5. How can I track my order?

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order through the courier's website.

6. What is your return and refund policy?

We aim for customer satisfaction. If you're not completely satisfied with your purchase:

  • Returns: Must be initiated within 5 days of receiving the product.
  • Condition: Items should be unused, in original packaging, and in resalable condition.
  • Process: Contact our customer service team at crezydeal.help@gmail.com with your order details.

Please note that some products, such as personal care items, may not be eligible for return due to hygiene reasons.

7. How can I contact customer support?

For inquiries or assistance:

  • Email: crezydeal.help@gmail.com
  • Phone: [+91 9991553390]
  • Business Hours: Mon - Sat: 10:00 AM - 5:00 PM IST

8. Do you offer gift cards?

Currently, we do not offer gift cards. We may provide this option in the future.

9. Are there any promotions or discounts available?

Yes, we occasionally offer promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated on the latest offers.